What types of laptops do you offer?
At laptope.shop, we specialize in high-performance laptops, including the latest Apple MacBook Pro models equipped with M3 Max and M4 Max chips. Our selection focuses on used devices that maintain excellent functionality and reliability, catering to professionals and creatives.
Are the laptops refurbished or used?
All laptops available at laptope.shop are carefully curated used devices. Each laptop undergoes a thorough inspection and testing process to ensure it meets our high standards for performance and quality before being offered to customers.
What is your return policy?
We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.
How long does shipping take?
Shipping times vary based on the selected shipping method. Standard shipping typically takes between 3 to 7 business days, while expedited shipping can reduce this timeframe to 1 to 3 business days. Overnight shipping is also available for faster delivery, usually guaranteeing next business day arrival.
Do you offer international shipping?
Yes, we offer international shipping. However, customers should be aware of potential customs regulations, duties, and taxes that may apply when shipping products across borders. Delivery times may also vary due to customs processing.
What should I do if my item arrives damaged?
Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or if you receive the wrong item, contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.
Can I track my order?
Yes, we provide tracking information for all orders. Once your order has shipped, you will receive an email with tracking details, allowing you to monitor your shipment in real-time.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a convenient and safe checkout experience for our customers.
How can I contact customer support?
You can reach our customer support team via email at support@laptope.shop or by phone at +13378546325. Our team is available to assist you with any inquiries or concerns you may have.